FAQ

This list of questions will be updated as new requests arrive.  Please be sure to send us any quesitons you have.  You can use this contact form to send us new questions. 

Will the installation involve digging up my yard?

There will be some "digging up of the yard", but at this time we do not have enough infromation to provide a completely accurate response.    We will know more about the path to your house and the method of installation as we have discussions with the project engineers and the fiber installation contractor.  Needless to say,  the final outcome will have to be one that is mutually agreeable and reasonable.

Will the installation cover private roads and driveways?

Yes.

This project includes running fiber on:

  • All township roads that have existing structures
  • All private roads with existing structures
  • All driveways to  existing homes regardless of length during the initial period. After the initial period, there will be connection fees based on distance from the road.
Do I have to provide any equipment or pay additional charges to have the fiber installed at my house?

For everyone who initially subscribes to the service,  there will no requirement to provide any additional equipment or pay any other charges other than the millage and monthly service fees.  Monthly service fees will be between $35 and $45 for 100mbs speed and no data cap.  After completing this initial phase of implementation we will have to agree upon a fee structure for equipment and attaching to the network for new subscribers. 

Will the internet service provider provide each house with a wireless router?

A wireless router will be supplied to all homes that subscribe to the service during the initial subscription period.  It is yet to be determined if this device will be mounted on the outide or inside of the home.

Who will I call when there is a problem with my internet connectivity?

A key component in building our network will be the selection of an Internet Serviece Provider (ISP) to manage daily operations.  One of the the most important roles of the ISP will be customer support.  Since we will be responsible for selecting our ISP,  we will be able to put in place required service levels that will meet our expectations.  The ISP will be the contact of all customer related issues. 

Will there be a minimum duration contract that I will have to sign (ex. 2 year)?

We certainly want to maximize the advantage for residents so we need to do some careful analysis to determine if contracts are the best way forward, and if so, what the terms and lenghts of the contracts would be.  

How will you decide which houses to hook up first?

Currently we do not have enough information to provide a completely accurate response.   We will know more about the actual sequence of startup as we have discussions with the project engineers,  the fiber installation contractor and the Internet Service Provider (ISP).  

Will the fiber optic network be obsolete in a few years?

Today, no faster technology exists or is even on the horizon. Every internet backbone around the world is made up of fiber optic cables – millions of miles of this cable are buried underground, strung on utility poles, and laid under oceans. Every residential internet access technology – be it cable, DSL, wireless, satellite, or fiber – is just a way to reach this network of fiber optic cables. To use fiber optic as the residential internet access technology is akin to extending the internet backbone to your doorstep. It will only become outdated if and when a faster technology is invented and the millions of miles of fiber optic cables that make up the internet backbones are physically replaced. If and when a faster technology does become available, it will take many decades to replace the millions of miles of fiber optic cables – much longer than 20 years.

It is important to note that the electronics that send the signal across the fiber optic cables will become outdated over time – but replacement of these electronics is expected and built into the business model.

What will the cost be to the taxpayer?

Based on current property valuation information available from the township, the new bond will cost the average homeowner $263/year ($21.92/month).  Cost of the millage to pay the bond is calculated at $2.91 per $1000 of taxable value (taxable value is about ½ the home’s market value). 

After building the fiber network the township will partner with one or more service providers to deliver Internet access to residents.

Estimated monthly costs for basic Internet access will be about $35 - $45  for 100Mb of bandwidth. 1Gb bandwidth will be available for $60 -$70 a month. 

Total costs for a resident to get broadband service: millage bond costs + monthly costs for Internet access:  For the average homeowner in Lyndon Township 100Mb service will be around $57-$67 a month.

 
Will the millage be tax deductible?

Unlike fees that are paid directly to internet service providers, the millage for this broadband project will be deductible from federal and state taxes for those who itemize their tax returns.

Will improved internet access impact the SEV (state equalized valuation) of my property?

Area realtors report that there have been a significant number of home buyers who chose not to even look at – let alone purchase – homes or property when they discover that broadband access is not available. This translates into lower home values, and means that when a parcel has access to broadband, its value rises. A 2015 study from the University of Colorado found that this difference nationally is around 7.1% - so a home valued at $200,000 would increase in value by around $14,200. http://www.lightwaveonline.com/content/dam/lw/documents/FTTH_Report_06_26_2015.pdf

Can people opt out of the millage?

No.  Millages, by law, must be levied on all property owners within the jurisdiction